Complaints and feedback

Suggestions and Feedback Form

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Complaints Form

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please put your complaint in writing and submit this via post or email to GGC.GP40629@nhs.scot  Someone should acknowledge receipt of your complaint within 7 working days.

NHS Friends and Family

There is no active Friends and Family survey, please visit your FPMS system to configure them.

Page last reviewed: 20 April 2026
Page created: 23 December 2025